The world has changed with COVID-19 and potential guests will consider cleanliness now more than ever as they evaluate where to stay. Airbnb has implemented an “Enhanced Cleaning Protocol” to which Airbnb Hosts can commit; in return they’ll gain a special badge and preferential ranking- but first they’ll have to pass a quiz.
Here are the questions and answers to the Airbnb Enhanced Cleaning Protocol quiz:
(1) Which of the following items of protective equipment do we recommend you (or your cleaning professional) wear while cleaning?
- Mask or cloth face covering
- Disposable gloves
- Gown/apron
- Shoe coverings
- All of the above
(2) Select the correct ordering of Airbnb’s five-step cleaning protocol:Not sure? Review the cleaning handbook.
- Prepare, Clean, Sanitize, Check, Reset
- Prepare, Sanitize, Clean, Check, Reset
- Prepare, Clean, Sanitize, Reset, Check
- Prepare, Sanitize, Clean, Reset, Check
(3) When washing your hands, scrub for at least _______ seconds with soap and warm water.
- 20 seconds
- 60 seconds
- 10 seconds
- 5 seconds
(4) After spraying high-touch surfaces with disinfectant cleaner, you should:
- Allow to air-dry
- Wipe down
- Let stand a few seconds, then wipe down
- Rinse with water
(5) The US CDC recommends that you don’t enter the listing for ______ hours after a guest checks out, to help promote your safety.
- 3 hours
- 24 hours
- 48 hours
- 12 hours
(6) True or False: You should always read the labels on your products to understand their active ingredients and how to use and store them properly.
- True
- False
(7) Cleaning is when you ______________ ; Sanitizing is when you ____________ .
- “use chemicals to reduce the number of bacteria on surfaces” ; “remove germs and dirt from surfaces”
- “remove germs and dirt from surfaces” ; “rinse surfaces with water”
- “remove germs and dirt from surfaces” ; “use chemicals to reduce the number of bacteria on surfaces”
- “rinse surfaces with water” ; “remove germs and dirt from surfaces”
(8) To help avoid cross-contamination while cleaning, you should do all of the following except:
- Wash your hands before resetting any guest supplies
- Dust each room from top to bottom before sweeping or mopping
- Reuse the same pair of gloves for every step
- Clean and sanitize an entire room, then close the door to indicate that it’s complete
- Start with the spaces most prone to germs and bacteria (e.g. bathroom and kitchen)
- Clean any cloths or protective equipment on the highest heat setting possible
(9) Which of the following is a high-touch surface you should spray with disinfectant when sanitizing a room?
- Doorknobs and handles
- Railings
- Light switches
- Electronics
- Keys or keypads
- All of the above
(10) Which of the following cleaning supplies does Airbnb recommend leaving behind for your guests to use?
- Disposable paper towels
- Multi-surface cleaner
- Disinfectant wipes or spray
- Antibacterial hand sanitizer
- Extra soap
- All of the above
This 10 question quiz is accompanied by a complete cleaning and sanitization guide detailing 5 steps of the new program.
Prepare
Your safety comes first. Proper preparation can help you and your team clean more efficiently and more safely.
Wait before entering the listing
Check your local authority for guidance on how long to wait before entering a space occupied by a person who may have been exposed to COVID-19. For example, the U.S. Centers for Disease Control and Prevention (CDC) suggests waiting 24 hours. If that’s not possible, we recommend waiting at least 3 hours. Visit the Help Center for information on your local guidelines.
Gather supplies
It’s important to have the right supplies on hand, and to use specific items for each step in the process. Some items to have on hand include:
- Disposable gloves
- Mask or cloth face covering
- Multi-surface disinfectant
Clean
Cleaning is when you remove germs and dirt from surfaces. For example, using a soapy cloth to wipe off a kitchen counter or stovetop. It’s important to complete this step before sanitizing your space. During the cleaning stage, hosts must:
- Dust, sweep or vacuum all floors
- Clean or mop hard surfaces (such as walls and flooring) with water and soap
- Wash all dishes and laundry
- Empty all garbage cans and line with fresh bags
Sanitize
Sanitizing is when you use chemicals to reduce the number of bacteria. During this step, we require hosts to sanitize all high-touch surfaces. For example, spraying chemical disinfectant on doorknobs, light switches, and cabinets. During the sanitize phase, hosts must:
- Spray high-touch surfaces in each room with a disinfectant spray
- Let the disinfectant stand for the length of time specified on the product label
- Allow the surface to air-dry
Check
After cleaning and sanitizing, we ask hosts to review the room-by-room checklists in the cleaning handbook to ensure that all appropriate areas have been cleaned and sanitized.If you host with others, share these cleaning checklists with your co-hosts or cleaning professionals.
Reset
To help prevent cross-contamination, it’s important to finish cleaning and sanitizing a room before resetting it for the next guest. During the reset stage, hosts must:
- Wash your hands and put on clean gloves before refilling any guest supplies, towels, or linens
- When you finish sanitizing and resetting a room, close the door and disinfect the doorknob. Once sanitized, don’t re-enter this space.
- Safely dispose of or wash cleaning supplies and protective gear
- Empty and sanitize the vacuum cleaner after every cleaning
Are you committing to Airbnb’s Enhanced Cleaning Policy?
